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Support for MAIO GEO Scanner

Contact: support@maioai.com. We reply within 2 business days.

When you write, include the page address you checked and what you expected.

Common questions

  • Why did I get no score for my page?

    The page builds its content in the browser, so the scanner could not read it. MAIO reports this instead of showing a misleading score.

  • Why was my page not scanned at all?

    The site's robots.txt does not allow our scanner (GEObot), or the page is not public. Details: /bot.

  • Why does my Shopify store show different categories?

    Shopify pages are scored with a Shopify-specific set that includes merchant trust. Compare scores only between pages scored the same way.

  • Why do I have to sign in?

    The app runs under a MAIO account, so usage limits apply to you and not to everyone at once. You sign in on maioai.com; ChatGPT never sees your password.

  • How do I delete my data?

    Email privacy@maioai.com from your account address. We delete the account and the app's usage records for it.

  • Does it change my site?

    No. It only reads the page and suggests fixes.

  • How do I report a wrong result?

    Email support@maioai.com with the page address.